Patient Participation Group (PPG)

The Elms Medical Practice has an active voluntary PPG Group.

The Elms Medical Practice has a well established Patient Participation Group (PPG) which has been up and running since 2011.  The PPG group provides a sounding board for the surgery to help canvas opinions about the way services are managed at the Elms.

Most importantly our Patients will have a forum to suggest positive ideas and voice concerns regarding the health care services provided to them by The Elms Medical Practice.

Achievements 2018 & 2019

Promoting Health and Wellbeing

In 2018 we hosted a 'Dementia Cafe' at our branch surgery in Blacon with the help of our PPG Group, Cheshire West Communities Together and staff from the Elms.  We had a successful event and this year we are planning to work again with Cheshire West Communities Together, on their new project 'Communications for Long Term Conditions'.  The focus is on people with long term conditions that may need support and for those affected to help manage and shape the way support is received in the future.


In 2018 our PPG members helped raise money to purchase children's furniture for our waiting area and continue to raise money for the 'Elms Equipment Fund'equipment by raising money from raffles and donations for our second hand book stall at the Practice.  

Digital Buddies Sessions

We have a PPG member who is part of Here and Now who set up a project in partnership with Digital Buddies and Bright Life to engage individuals who are socially isolated and have none or limited use of digital technology.  Our PPG member organised 4 monthly sessions from September to December for our patients and this proved to be a great success and helped support patients to improve their digital knowledge and access patient online services via the Practice.

PPGs Improve Communications and Help Develop Services by:

  • Building two-way relationships between patients and the practice
  • Promoting awareness of and access to local health services
  • Advising on the development of new or existing practice premises
  • Representing patient views on the purchase of health services
  • Co-ordinating with other PPG Groups to improve wider healthcare delivery
  • Fundraising to provide services not covered by the NHS

To summarise: 

Make stronger the relationship between patients and their practices, which is critical to the provision of modern, high-quality general practice.

National Association for Patient Participation N.A.P.P.

The aim of the NAPP is to see a Patient Participation Group in every GP Practice and that each group is based on the mutual interests of the primary care team and patients of the practice.  The aim to promote the role of the PPG Groups as participants in decision making with the NHS.  They aim to maximise the benefit of showing common interests while recognising the individual nature of groups and the differing structures in the devolved countries of the United Kingdom.

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