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We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.
For information about raising a concern or complaint relating to NHS Cheshire and Merseyside services, please visit the NHS Cheshire and Merseyside ICB complaints webpage: NHS Cheshire and Merseyside Complaints Information
Patients are encouraged to contact The Elms Medical Practice that provide their care in the first instance wherever possible, as concerns can often be resolved more quickly at a local level.
Page last reviewed: 08 May 2026 Page created: 17 February 2025