Elms Medical PracticeTel: 01244 351000
Blacon ClinicTel: 01244 390103
General Practice Extended Hours Service
This service provides patients with GP and Nurse appointments, blood tests and physio assessments outside of core general practice hours. Monday to Friday 6:30 PM - 9:30 PM, Saturdays & Sundays 9:00 AM - 6:00 PM and Bank Holidays 9:00 AM - 2:00 PM. To make an appointment call 0300 123 7743. The phone line is operational from 8:00 AM - 8:00 PM seven days a week. For further information and areas this service is available select Extended Hours from our side menu.
PPG Report and Action Plan
Practice Survey Results 2016 - 2017
Practice Survey Report 2015-2016
Practice survey Results 2015-2016
Survey Results 2014 - 2015 .pdf
Survey Results 2013-2014
Survey Results 2012-2013
Survey Results 2011-2012
PPG Meeting Minutes 14.05.2018
Meeting Attachments: Georgina Clarke - Minutes Cheshire West Communities Together
PPG Meeting Minutes 12.03.2018
Meeting Attachments: Carers Newsletter February - April 2018
Chester Male Voice Choir Leaflet
PPG Minutes 09.01.2017
PPG Revision Meeting Notes 12.06.2017
PPG Minutes 11.01.2016 PPG Minutes 14.03.2016 PPG Minutes 13.06.2016 PPG Minutes 12.09.2016
PPG Meeting 22.06.2011 PPG Meeting 27.02.2012 PPG Meeting 26.11.2012 PPG Meeting 25.03.2013 PPG Meeting 22.07.2013
PPG Meeting 10.02.2014 PPG Meeting 28.04.2014 PPG Meeting 21.07.2014 PPG Meeting Minutes 29.09.2014.pdf PPG Meeting Minutes 09.02.2015.pdf PPG Meeting Minutes 07.09.2015
The Elms Medical Practice has an active voluntary PPG Group.
The Elms Medical Practice has a well established Patient Participation Group (PPG) which has been up and running since 2011. The PPG group provides a sounding board for the surgery to help canvas opinions about the way services are managed at the Elms.
Most importantly our Patients will have a forum to suggest positive ideas and voice concerns regarding the health care services provided to them by The Elms Medical Practice.
We currently have 44 members in our Patient Group and would encourage more of our patients to join and help us improve our services.
We hold regular quarterly meetings to discuss ideas and your views. The dates for the following year are listed below:
Make stronger the realtionship between patients and their practices, which is critical to the provision of modern, high-quality general practice.
We have recently set up a PPG Committe Chair Group who meet monthly. They help produce the agenda for our PPG meetings, organise health campaigns, fundraising and many other ideas.
This year our Committee Group helped organise the 'Fountains Festive Festival' in December which was to help raise awareness of 'Health and Wellbeing' within the community. Local businesses, charites and craft stalls attended and we had live music from the Wirral Symphonic Wind Band and Dee Sign Choir. The day was a great success with volunteers from all 4 surgeries at the Fountains, volunteers from the PPG Groups and all the attendees.
The Committee Group meet monthly on the first Thursday of every month and have great ideas for 2016 such as a 'Mental Health' awareness day and hopefully another Festival at the end of the year.
Please find a link below to access the Patient Participation Group Weblog where you can find up-to-date articles and presentations.
The aim of the NAPP is to see a Patient Participation Group in every GP Practice and that each group is based on the mutual interests of the primary care team and patients of the practice. The aim to promote the role of the PPG Groups as participants in decision making with the NHS. They aim to maximise the benefit of showing common insterests while recognising the individual nature of groups and the differing structures in the develolved countries of the United Kingdom.
For further information visit: www.napp.org.uk
We don't know personally every patient and so it isn't necessarily always easy to find out what you think. We have therefore also set up an online Virtual Patient Participation Group (VPPG) whom we contact by email to inform them about various developments, changes to services and to canvas their opinion.
We aim to gather ideas from our patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
To get involved with our Virtual Patient Group please click the sign up tab above
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
PPG Terms of Reference and Sign Up Form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
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