Access to the Fountains Health Building
The doors are closed to the Fountains Health building. This is to reduce the spread of Covid-19 through people coming in who don't absolutely have to. The Practice is still open, however we have now taken the decision to also close our reception desk during the pandemic. Please be assured that we are still open and operating. If you need to speak to anyone at the practice please ring as normal on 01244351000. We would really appreciate it if our patients considered using alternative methods like NHSApp and patient online services for requesting repeat prescriptions and e-consult for non-urgent queries. This will reduce the footfall to the practices which will keep everyone safe.
- If you have spoken to a clinician and have been booked in for an appointment, please use the buzzers by the front door to gain entry.
- If you have been asked to bring in a sample, please use the buzzers by the front door to gain entry. Empty sample pots are available at the welcome desk on the ground floor. Please put full sample pots in the post box by the front door wherever possible - make sure that the lid is tightly fastened, your details are written on it, and put it in a plastic bag.
- If you need to submit a prescription request or hand in a letter please use the post box by the front door.
- Lift access to the building will be affected. If you need to use the lift to get from the car park to the building, please use the George Street lift and cross the courtyard for step-free access to the building. We apologise for this access impairment.
We appreciate your patience and co-operation during this time.
The Elms Medical Practice
2ND FLOOR, FOUNTAINS HEALTH, DELAMERE STREET, CHESTER CH1 4DS
PLEASE CLICK HERE FOR THE LATEST INFORMATION REGARDING THE CORONA VIRUS
IF YOU ARE CONCERNED YOU MAY HAVE THE CORONA VIRUS OR MAY HAVE COME IN TO CONTACT WITH SOMEONE WHO HAS, THE NHS111 ONLINE SERVICE CAN BE ACCESSED HERE FOR ADVICE ON WHAT TO DO
If you require a sick note with regards to Corona Virus - please click HERE
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The Elms are excited to announce that we can now provide eConsult for our patients.
This service is accessed via our website and will enable patients to access safe and efficient advice for their health conditions and consult with their GP from the convenience of their own home!
Please ensure that you don't attach photographs of intimate areas with your e-consult. These will be deleted and not added to your consultation.
For more information please see the following video:
e-Consult Patient Video
Connecting Patients with Care Providers in the Community
Care Hub is an online directory of services and providers that anyone can access to help improve & support self-care.
Click the image above to visit the Care Hub website and for further information.
You can now refer yourself for Physiotherapy - NO GP Appointment needed!
Click HERE for more details.
Extended Hours Appointment Service.
All patients registered with a GP Practice in West Cheshire can now book a routine appointment, up to two weeks in advance, in the evenings and Saturday & Sunday Mornings.
You will not be able to see your own GP but you will be seen by a suitably qualified health professional such as a doctor or practice nurse.
You can book an appointment up to two weeks in advance by ringing the following number:
0300 123 7743, Monday to Friday between 8:00 am – 6:00 pm.
Health Professionals that can be booked via Extended Hours Service are:
- Physio First
- Well-being Co-Ordinator
Please see the leaflet below for a list of clinic times and locations:
Extended Hours Clinic Times and Locations
(Site updated 24/11/2020)